Guides and answers for agencies going through — or considering — AgencyBenchmark verification.
See exactly what we check and in what order, before you apply.
How scoring, complaints, expiry, corrections and challenges work in detail.
Ready to go? Submit your agency's details and documentation.
Business registration, contracts, and pricing policies are reviewed early — gathering these first speeds things up.
Make sure your website and social presence reflect what you submit — inconsistencies are one of the first things reviewed.
Pricing transparency is its own checkpoint. Undisclosed fees are one of the most common reasons for a lower score.
If you work with minors, written safety and safeguarding procedures are expected, not assumed.
Where a physical inspection applies, make sure your stated address is current and reachable.
If a reviewer asks for clarification or additional evidence, a fast response keeps your application moving.
Applying to be reviewed is free. Any fees connected to physical inspections or renewals are disclosed upfront and do not guarantee a passing result.
It depends on how complete your documentation is and whether a physical office visit is required. Responding quickly to reviewer requests is the biggest factor.
You'll see which checkpoints held your score back. Agencies can address the gaps and re-apply.
Yes — verification is time-bound and can be suspended or revoked if new evidence shows an agency no longer meets the published standard.
